My Account

Welcome to the My Account page for The Garden Village, your trusted UK manufacturer of FSC‑certified timber garden products. This is your personalised space where you can manage orders, track deliveries, update details and enjoy a smooth shopping experience. Since 2009, we have supplied handmade wooden products crafted in Lancashire and delivered to homes and businesses across the UK. Because of this, we want your account area to feel just as reliable and organised as our products.

Manage Your Orders Easily

When you log in, you can quickly view your recent orders and check their status. Whether you have purchased a wheelie bin store, a recycling box unit, a planter or a piece of bespoke timber storage, your account helps you stay informed. You can also review completed orders, download invoices and reorder items with ease.

Update Your Details

Your account allows you to update personal information whenever you need to. You can change your address, phone number and email in just a few clicks. As a result, your future orders arrive faster and more accurately. This is especially helpful for customers who receive our dropshipped garden products to different locations.

View Saved Addresses

If you ship to multiple addresses, you can save and manage them here. This feature is ideal for landscapers, retailers and repeat buyers who frequently send our timber products to different sites. With stored addresses, checkout becomes quicker and more convenient.

Access Your Timber Product Preferences

Because many of our customers return for additional garden storage units, planters or matching accessories, your account keeps everything organised. You can easily check what you purchased previously and choose new items that complement your outdoor space.

My Account – Trade & Commercial Customers

We also manufacture bespoke heat‑treated pallets, crates, cases and boxes for clients across Lancashire, Yorkshire and the North West. Through your account, trade customers can track ongoing orders, check quantities and download paperwork. Since we are ISPM15 accredited, your account helps you keep export documentation in one place.

Secure, Simple & Designed for You

Your My Account area offers secure access, efficient navigation and useful tools that make managing your purchases simple. Whether you’re a homeowner improving your garden or a business ordering custom wooden packaging, we aim to make every step smooth, clear and enjoyable.